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Staff Help

Resources to help Ingram Library employees.

Learn the Supervisor╩╝s Balancing Act

Workshop Notes

Top-level supervisors are not necessarily posiition/title-based and can include anyone who is working at a library- or campus-wide level.

Management = resource allocation

Supervision = workplace relationships

Is it really necessary and helpful for anyone to attend unrelated training?  -- is it reasonable for someone to expect they can attend all training in all areas of library and campus activities?

What are the added complexities of managing a university organization composed of faculty and staff -- versus managing an academic unit largely composed of just faculty?

Supervision does not mean micromanaging.  Distinction to follow...

Why is civility such a problem, now?  What has changed that makes it "uncool" to expect each other to treat each other with respect? 

Are some of the concerns and problems broader than just the library and what is reasonable for us to expect we can achieve differently within our library environment?  (i.e. ability of professors to establish a different environment within their classroom)

Some good recommendations about encouraging creativity at the same time that we establish clearly articulated sets of assignments and goals and require people to work within those limits, guidelines or parameters.

Reminder that not everything is everyone's business -- we do need to maintain appropriate confidentiality within the organization.  Some things are private.

Generational prejudices: bad sociology -- does not see as much of the differences between the age-groups as some others do.

Upper management has to pretend to be "perfect" and hide their mistakes and humanity.  Attendance to the highest standards of civility is crucial.

Presented "Expectations Model."

Present and review the organizations goals; establish and monitor the parameters like quality, time/money, legal/ethical and civility -- but the style or way a person works within this organization is the realm that allows us to retain individuality and creativity.