Resolving Conflicts at Work by Kenneth Cloke; Joan GoldsmithISBN: 9780787954819
Publication Date: 2001-04-09
Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts-and the process of resolving them-can offer extraordinary opportunities for personal growth, deeper and more satisfying relationships, and enhanced morale.